HappyFox's overview dashboard provides you with an overall picture of your helpdesk performance. With Custom Dashboards, agents can customize and selectively-choose widgets from Reports and monitor key metrics.
Agents will be able to generate, view and pin reports based on any 'Date Range', 'Filter Type' and 'Report type' combinations, making the custom dashboard widgets highly customizable.
Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus
Setting up your Custom Dashboard:
To add a custom reporting widget on your custom dashboard,
Viewing your Custom Dashboard:
To view your customized dashboard and its corresponding widgets,
Sample Dashboard Widget Explained:
Refreshing the Widget Data in your Dashboard:
Click "Refresh icon" (Visible upon hover) towards the top right to dynamically update the widget with real-time data.
Deleting a Widget from your Dashboard:
Click the "Trash icon" (Visible upon hover) towards the top right to delete a widget from your dashboard.