Anthropic provides advanced AI capabilities for text generation. By connecting your Anthropic account with HappyFox Workflows, you can generate text content within your workflows.

Applicable Plans: ✔️ Basic ✔️ Team ✔️ Pro ✔️ Enterprise

Actions:

• Generate Text

Prerequisites:

Plan

• Supported on all HappyFox plans.

• Anthropic usage is billed separately based on the tokens consumed in your Anthropic account.

Permissions

• You must be an Admin in HappyFox to install and configure apps.

• Your Anthropic account must have an Admin or Developer role to generate the API key.

Use Case:

• Text Generation: Automatically generate draft responses for customer tickets, summarize ticket history, internal ticket notes, customer survey replies, etc.

Setting Up the Integration:

Step 1: Get Your Anthropic API Key

• Go to your Anthropic account.

• Click on “Get API Keys” on the home page or “API keys” on the left side panel.

• Click Create an API key and copy the key.

Step 2: Add Anthropic to HappyFox Workflows

• Navigate to the Apps section in HappyFox Workflows.

• Search for Anthropic and select it.

• Paste your Anthropic API key and click Save.

How to Generate Text with Anthropic:

Once Anthropic is connected to your HappyFox Workflow, you can use the "Generate Text With AI" action to automatically create any custom text using Anthropic.

When configuring this action, you’ll see the following fields:

• Model - Specify the model you'd like to use. (This field is mandatory)

List of few popular supported models:  

• Please refer to this Anthropic page to get all the latest model names.

• Context (Optional) - The context is all the prior text that the model uses to understand the current situation or conversation.
  Example: "You are a customer support agent for a SaaS company. Be friendly and concise."

• Example (Optional) - An Example telling the model what to do.
  Example: “We're sorry for the inconvenience you experienced and truly appreciate your patience. Rest assured, we're working quickly to make things right.”

• Prompt - Describe what you want Anthropic to do. It’s a combination of Context and Instruction.
  Example: “You are a customer support agent. Generate a reply apologizing for the delay and confirming a refund has been processed.”

Frequently Asked Questions

• I don't see the API keys after saving. Has it been saved?
  Don’t worry — for security reasons, HappyFox hides the API key after saving. Your key has been stored securely, and the integration will work normally.

• I'm getting an error with the model and model name. What does this mean?
  This error occurs when the entered model name is incorrect, please refer to the model name on this page.