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Showing articles from Change Management tag

How to create a Change?

## Required Permission(s) Agents with the any one of the team level permissions listed below will be able to create a change request, **1. Create Changes in Associated Teams** * Agents with this permission can create a change in any of the Team(s) and Assignment Groups to which they are part of. * This is a **T…

Overview of Change Details Page

## Required Permission(s) Depending on the action that needs to be performed there are multiple team level permission(s) related to change ticket type which needs to be enabled in order to view, create, modify or perform actions over a change. [Refer to this article][1] on the list of permissions and its functional a…

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