Showing articles from Time Filter tag

How to apply date filter?

**A date filter determines the time range to extract the data for your visualization. This time filter affects all the visuals across your account. The date range selected will be saved until changed otherwise.** **Steps to be followed:** 1. **Click on the date range on the right-top of the page.**** ** ** **![][…

How to set date range for Reports

Agents can choose between pre-set or specific date range for which the report has to be generated using the Date Filter option. You can select a maximum period of 1 year for reporting. > Applicable to the new reports module only. Note: The chosen date range is remembered across all Reports, every time you revisit Re…

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