How to delete old contacts automatically
With Automatic Contact Deletion, you can configure HappyFox to automatically delete contacts that have their last ticket moved to "Completed" status before a configurable period. Available in all pricing plans. Please reach out to support@happyfox.com to gain access to this feature. Navigation: Go to Manage >> …
How to delete old tickets automatically?
With Automatic Ticket Deletion, you can configure HappyFox to automatically delete closed tickets that are older than a configurable number of days. HappyFox lets you configure the period and the statuses of the tickets that need to be considered for applying this deletion rule. Available in all pricing plans. Pleas…
Collect consent from your end users
This setting lets you receive consent from your end users for processing their data, thereby complying with GDPR. Enabling the consent * Navigate to “Manage >> General >> Support Center Settings” to view the “GDPR Preferences” at the end as shown below. Note : Any staff who has “Access Support Center Settings” p…
