The Go To feature in HappyFox Helpdesk allows you to navigate across different pages and subpages quickly using a simple keyboard shortcut or menu option.

Accessing the "Go To" Search:

You can open the Go To navigation search box using one of the following methods:
 

Keyboard Shortcut:

• Press ⌘ + K (Mac) or Ctrl + K (Windows) to open the search box instantly.

Menu Option:

• Click on the Go To / Navigate To button located at the top of the Menu.

Searching and Navigating:

• Once the search box is open, start typing the title of the page or subpage you want to navigate to.

• Press enter to go to a selected page.

• Alternatively, you can use your mouse to scroll and click on a result.

Navigating to Frequently Used Actions

The "Go To" feature supports navigating to commonly used actions:

• If opened anywhere in the app, you can search and navigate to the Create New Ticket form.
  

• If opened within a ticket’s details page, you can navigate to ticket-specific actions, such as:

  • Forward Ticket

  • Print Ticket

  • Clone Ticket

  • Relate Ticket

  • Create New Related Ticket

Note: Only pages or actions that the user has access to will appear in the "Go To" search results.

Closing the Search Box:

To exit the search box, you can:

• Click anywhere outside the search box.

• Press the Esc key on your keyboard.

The "Go To" feature enhances productivity by making navigation seamless, ensuring you can find and access pages efficiently within HappyFox Helpdesk.