Aug 28, 2020
43807
If you have encountered an error message like the one shown below when using HappyFox, it is because the browser was not able to access cookies or create a secure cookie to authorize your session. This is caused by various reasons such as ad or script-blocking plugins or by the browser itself if it is not allowed to set cookies.
Please follow the below simple steps to fix this.
Firefox users
- Open the Firefox Options menu.
- On the left, select Privacy & Security.
- Under Cookies and Site Data click on Manage Permissions, copy and paste "https://happyfox.com" and click Allow.
- Click Save Changes.
- Next, click on Manage Data.
- Search for "HappyFox" and select Remove All Shown.
- Click Save Changes and confirm in the pop-up window by clicking Remove.
- Reload Firefox and log into your HappyFox account.
Google Chrome users
- Open Chrome Settings.
- Scroll to the bottom and click on Advanced.
- In the Privacy and security section, click on Content Settings.
- Click on Cookies.
- Next to Allow, click Add copy and paste "[*.]happyfox.com" and click Add.
- Under All cookies and site data, search for HappyFox, and delete all HappyFox related entries.
- Reload Chrome and log into your HappyFox account.
Safari users
- Open Safari Preferences from the drop-down menu in the navigation bar or by typing Cmd + , (⌘,).
- Click the Privacy tab and make sure that "Cookies and website data" is set to either "Always allow" or "Allow from websites I visit".
- Click on Manage Website Data to see all locally stored website data.
- Search for “HappyFox” and remove all HappyFox related entries.
- Reload Safari and log into your HappyFox account.