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Showing articles from okta tag

Okta integration with Assist AI

Assist AI's user groups feature allows admins to restrict the knowledge source's visibility across employees. You can make use of the user groups present in your Okta account as well. This article explains the steps involved in integrating your Okta account with Assist AI. Pre-requisite: For Slack users:  You sho…

Accessing your HappyFox account when your SSO service is down

If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. Applicable for all pricing plans This guide contains the following sections: * Accessing the…

Enable Okta Single Sign-On for your HappyFox account

Using Okta Single Sign-On (SSO), you can allow agents and contacts to Login to HappyFox Agent Panel(for agents) and Support Center(for contacts) through their Okta credentials. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus Enabling Okta Login SSO for your HappyFox account Involves: * …

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