Assist AI's user groups feature allows admins to restrict the knowledge source's visibility across employees. You can make use of the user groups present in your Okta account as well. This article explains the steps involved in integrating your Okta account with Assist AI. Pre-requisite: For Slack users: You sho…
If your single sign-on (SSO) service goes down or you have configured the SSO incorrectly, you can still access your account. The method depends on whether or not you disabled standard login when setting up SSO in HappyFox. Applicable for all pricing plans This guide contains the following sections: * Accessing the…
Using Okta Single Sign-On (SSO), you can allow agents and contacts to Login to HappyFox Agent Panel(for agents) and Support Center(for contacts) through their Okta credentials. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus Enabling Okta Login SSO for your HappyFox account Involves: * …