The "Clone" option in Happyfox Service Desk can be utilized in various scenarios, including: * Replicating a ticket and assigning it to different agents, saving time and effort. * Duplicating the details of an existing ticket to customize it based on your specific needs. Ticket Clone is now available for all Serv…
The Clone option can be used at several instances, for example * When a Private Ticket needs to be converted to a Regular Ticket. * The same ticket needs to be created for different contacts. * To just replicate the ticket details for your own varied requirements. Please note: Only the initial message from the or…