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Showing articles from create queue tag

Set Up Queues

A queue is a list of tickets that are categorized and displayed based on a set of conditions. Watch a Feature Walkthrough 📽: HappyFox provides 4 pre-configured queues - Pending Tickets, All Tickets, Unresponded Tickets and Assigned to Me. 1. All tickets - Shows all the tickets that have come into the helpdesk.…

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