Ticket Update View Order Preference
HappyFox provides you an option to set your preferred order of Ticket Updates. Whether you'd like to view the most recent update on top or the oldest one first. To set this preferred view order: 1. Click on the Avatar icon on the top right corner. 2. Click on My Settings. 3. Click on Ticket Preferences. 4…
Permalinks for Ticket Updates
Each update on a ticket has permalink associated with it. Clicking a permalink allows you to land directly on a ticket update . Applicable to all pricing plans Copy Permalinks directly from a Ticket Update: You have a 'click to copy' option available in the top right of the update box, which will copy the link to…
