Congratulations on moving your organization forward with HappyFox! If you have already started a trial and are nearing the trial expiration date, you might want to consider subscribing to an active HappyFox pricing plan. Subscribing to a HappyFox plan is super-easy and all the work you have done while in trial …
If you would like to keep an eye on the progress of an important ticket, even though it is assigned to another agent, you can subscribe to it. Once you subscribe to it, you will get notifications of all upcoming updates on that ticket. Watch a Feature Walkthrough 📽: Adding yourself as a Subscriber on a ticket: …