Showing articles from ticket distribution tag

Reports: Distribution

Monitor the real-time distribution of key ticket properties such as status, priority, category, and assignee for tickets created or updated during the specified time period using HappyFox's **Distribution Report.** > Available on all pricing plans. **Heads up**: Distribution report is being rolled in batches out to …

What does "Others" signify in Ticket Distribution of Reports section?

The Ticket Distribution section in the Reports page, shows the number of tickets based on four criteria - Status, Priority, Assignee and Category. This information is viewable as pie charts. ![][1] Sometimes when there are many values under each distribution, an additional value called "**Others**" will appear. The …

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