Showing articles from SLA breach tag

How do SLAs work in HappyFox?

**INTRODUCTION** This article details out SLA behavior in HappyFox, including SLA objectives, conditions, exclusion statuses, breach time and work-schedule with examples. If you are trying to set up an SLA, please refer to the article related to set up before reading this article. [https://support.happyfox.com/kb/ar…

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