Showing articles from integration tag

Enable Google Apps SSO for your HappyFox account

With Google Apps Single Sign-On (SSO) integration, * Agents and Contacts can log in to HappyFox using their Google Apps credentials without the need for a dedicated HappyFox username and password. * For new agents, first login attempt will create new agent accounts that must subsequently be approved by a HappyFo…

Enable integration with JIRA

**INTRODUCTION** HappyFox- JIRA integration helps you in creating tasks in JIRA from within HappyFox, having a two-way sync of tickets updates and JIRA comments and also to view the issue specific fields and other custom fields from JIRA within HappyFox. > **Supported versions:** > > * JIRA Software Ondemand. >…

Configure MixPanel Integration with HappyFox

Mixpanel is a business analytics SaaS tool that allows tracking your customer interactions with web and mobile applications and provides tools for targeted communication with them. By integrating MixPanel with HappyFox, your agents can view custom properties of user records in MixPanel right within HappyFox. Integrat…

Enable Single Sign On with JSON Web Token (JWT)

A JSON Web Token (JWT) is an open standard that defines a compact and self- contained way of transmitting information between two parties as a JSON object. > Using JWT integration with HappyFox, you can **build your own login** portal or **reuse an existing login portal **for providing access to HappyFox support cent…

Configure Facebook Integration with HappyFox

Facebook Pages have increasingly become a popular choice for customers to communicate with your brand. By integrating HappyFox to your organization's Facebook page, you can receive and respond to customer's Facebook messages and posts inside HappyFox. > Available on All Pricing Plans. Plan based limit on the number …

Configure LogMeIn Rescue Integration with HappyFox

LogMeIn Rescue integration allows you to provide remote support to your customers and log session messages back in HappyFox. Integrating LogMeIn Rescue with HappyFox allows your support agents to: * Create a LogMeIn Rescue remote support session from a HappyFox ticket. * Directly share the remote support session…

scroll to top icon