Showing articles from Slack tag

Search External KB articles from Slack

HappyFox-Slack integration enables you to search external knowledge base articles present in your help desk from your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?[ Click here][1] to get started 🚀. **Searching KB articl…

Automatically Post Condition-based Notifications to Slack

You can leverage HappyFox's powerful automation suite - [Smart Rules][1] to post **conditional notifications** to different channels in your slack workspace. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Permission Alert 🔐: You would require "Manage Smart Rules" managerial permission …

Create, respond and modify tickets from Slack

HappyFox-Slack integration lets you to create, respond and modify HappyFox tickets from within your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?[ Click here][1] to get started 🚀. **Creating a New Ticket from Slack:** …

Configure Slack Integration with HappyFox

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications - from sales to product development, into one single searchable hub where you can deliberate and work with your team. The HappyFox-Slack integration lets you to automatically push select ticke…

Integrating HappyFox with Slack through Zapier

To integrate HappyFox and Slack through Zapier, you'll need an account with [Zapier][1]. Click [here to sign up][2] for one if you haven't yet. > Applicable on all pricing plans. **Heads up ❇️!** Check out HappyFox's native slack integration [here][3]. Get instant help desk ticket notifications to any Channel/DM of …

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