You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from Slack tag

Channel Configuration: Enabling Assist AI to respond to queries and create tickets in public and private Slack channels

Using the new channel configuration, Assist AI can be leveraged to respond to employee queries posted directly on Slack Public and Private Channels. Admins can configure how Assist AI should work within their slack public and private channels. Assist AI can, * Respond to the queries posted in the channels by insta…

Search External KB articles from Slack

HappyFox-Slack integration enables you to search external knowledge base articles present in your help desk from your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?[ Click here][1] to get started 🚀. **Searching KB articl…

Automatically Post Condition-based Notifications to Slack

You can leverage HappyFox's powerful automation suite - [Smart Rules][1] to post **conditional notifications** to different channels in your slack workspace. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Permission Alert 🔐: You would require "Manage Smart Rules" managerial permission …

Integrating HappyFox with Slack through Zapier

To integrate HappyFox and Slack through Zapier, you'll need an account with [Zapier][1]. Click [here to sign up][2] for one if you haven't yet. > Applicable on all pricing plans. **Heads up ❇️!** Check out HappyFox's native slack integration [here][3]. Get instant help desk ticket notifications to any Channel/DM of …

Create, respond and modify tickets from Slack

HappyFox-Slack integration lets you to create, respond and modify HappyFox tickets from within your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?[ Click here][1] to get started 🚀. **Creating a New Ticket from Slack:** …

Configure Slack Integration with HappyFox

Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications - from sales to product development, into one single searchable hub where you can deliberate and work with your team. The HappyFox-Slack integration lets you to automatically push select ticke…

scroll to top icon