Channel Configuration: Enabling Assist AI to respond to queries and create tickets in public and private Slack channels
Using the new channel configuration, Assist AI can be leveraged to respond to employee queries posted directly on Slack Public and Private Channels. Admins can configure how Assist AI should work within their slack public and private channels. Assist AI can, * Respond to the queries posted in the channels by ins…
Search External KB articles from Slack
HappyFox-Slack integration enables you to search external knowledge base articles present in your help desk from your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?to get started 🚀. Searching KB articles from Slack: * Use t…
Automatically Post Condition-based Notifications to Slack
You can leverage HappyFox's powerful automation suite - Smart Rules to post conditional notifications to different channels in your slack workspace. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Permission Alert 🔐: You would require "Manage Smart Rules" managerial permission to conf…
Integrating HappyFox with Slack through Zapier
To integrate HappyFox and Slack through Zapier, you'll need an account with Zapier . Click here to sign up for one if you haven't yet. Applicable on all pricing plans. Heads up ❇️! Check out HappyFox's native slack integration. Get instant help desk ticket notifications to any Channel/DM of your choice! Create, …
Create, respond and modify tickets from Slack
HappyFox-Slack integration lets you to create, respond and modify HappyFox tickets from within your Slack application. Applicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Wondering how to configure Slack Integration?to get started 🚀. Creating a New Ticket from Slack: HappyFox's new ticket form…
Configure Slack Integration with HappyFox
Slack is a centralized instant messaging and collaboration platform that lets you unify all your organization’s notifications - from sales to product development, into one single searchable hub where you can deliberate and work with your team. The HappyFox-Slack integration lets you to automatically push select ti…
