Search Assets
Search Assets Currently you can search for assets using either the Name, or the Display ID. * To search for an asset, tap on the search bar available at the top of the Asset List page. 2. Now Type either the Asset name or the Display ID and you should be able to see the results populate below as you type. …
Viewing Assets
Viewing Assets To view a list of your HappyFox Assets, log-in to the HappyFox Asset Manager App. 1. Enter Your Account URL/Custom URL in this screen 2. Now click on Next, and enter your username or email, and password. Now Click on Sign-In. 3. Once you are successfully logged in, you should be able to se…
Android - Creating New Tickets
Agents can use the mobile ticket creation form to create tickets on the fly. Learn more about new ticket creation form for agents here . To create a new ticket, * Touch the "Hamburger" icon to bring up the quick access menu. * Touch "New Ticket". * Enter Contact Email/Phone, ticket subject and ticket content. T…
Overview
HappyFox Asset Manager - Android The HappyFox Asset Manager for Android lets a user view, search, add and manage all of their HappyFox Assets, from the Android App. Note: Currently the Android App is optimized to work only with Phones. Applicable Plans: Enterprise and Enterprise Plus. Android:
Add Assets - Using Code Scanner (Android)
Add Assets Adding assets can be done in two ways. Either using the BarCode/QR Code scanner, if you’ve got a device tagged with one of these codes. Else you could also manually add it in. Adding using BarCode/QR Code Scanner: To add an asset using the Bar Code or the QR Code, follow the steps below: 1. Tap on …
Add Assets - Manually (Android)
Adding Assets Manually You can also add an asset manually, by filling out all the asset details. To add an asset manually: 1. Navigate to the Home Screen of the App (Assets List Page) Now tap on the ‘+’ on the top right of the screen. 2. Fill out all the details of the app. 3. After filling in all the f…
Dashboard for Android app
What are the values shown in the Dashboard? The Dashboard is divided into 2 parts: * The upper section with the circle * The lower section with 4 values The upper section shows number of tickets due today and assigned to you: * The value inside the circle shows how many tickets you have closed * The value belo…
