How to combine the values of a text field?
**HappyFox BI allows you to combine the values of a text field values into groups to help you analyze them.** **For instance, let’s say you want to view tickets that are currently in 'Open' or 'In Progress' status against the rest of the other tickets, you need to combine all the ticket statuses except ‘open’, 'In Pr…
Integrating HappyFox with Slack through Zapier
To integrate HappyFox and Slack through Zapier, you'll need an account with [Zapier][1]. Click [here to sign up][2] for one if you haven't yet. > Applicable on all pricing plans. **Heads up ❇️!** Check out HappyFox's native slack integration [here][3]. Get instant help desk ticket notifications to any Channel/DM of …
