Create a Knowledge Base Article from an Agent Update
HappyFox allows you to save and document the agent's responses to your customers for future use. Available plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus To convert a private note/reply that was sent by the agent, from a HappyFox ticket into a Knowledge Base(KB) article, click on More > Create K…
