You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Showing articles from sub category tag

Setting up Sub Categories or multiple categories using the same FROM ID

This article explains how you can set up parent-child categories, or sub categories. Where only one of the categories has an email ID associated with it, but tickets in the other (child or sub) categories will also be updated with the responses sent by the customers. You can set up just one Category with email integr…

scroll to top icon