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Showing articles from salesforce tag

Salesforce B2C Commerce Integration

HappyFox integration with Salesforce B2C commerce (formerly Demandware) enables enterprises to provide stellar billing support and improve the post- purchase experience for customers. ## **Integration Summary:** * View Salesforce B2C Commerce Cloud customer information and recent orders within a HappyFox ticket. …

Create Salesforce CRM Leads from HappyFox

Push any potential customer in your help desk system as a Salesforce Lead! HappyFox allows you to create Salesforce CRM leads from within your ticket details page via the "New Lead Creation" form. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus **Heads up ❇️**: Looking for Salesforce In…

HappyFox plugin for Salesforce

This article outlines the steps required to set up the HappyFox plugin inside a Salesforce account. **Requirements:** * A valid HappyFox (trial or paid) account * A valid Salesforce account This is the link to download the latest version of the plugin - [https://login .salesforce.com/packaging/installPackage.ap…

Configure Salesforce Integration with HappyFox

HappyFox - Salesforce integration allows agents to view the following information inside the Ticket Details page and the New Ticket Creation form: * Standard Salesforce objects such as Accounts, Opportunities, Contacts, and Leads. * Other Salesforce objects including out of the box and custom objects that you ch…

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