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Showing articles from unresponded tickets tag

Identify Unresponded Tickets

Quickly identifying unresponded tickets can reduce turnaround time for customer queries and help you engage your customers better. In HappyFox, you can quickly identify unresponded tickets by looking out for the "**Indicator bulb**". The indicator is **"Red"** for unresponded tickets. **Watch a Feature Walkthrough 📽…

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