Showing articles from email forwarding tag

Configure Microsoft Exchange to Forward Emails

Please look at the article here on how to set up mail forwarding for an exchange mailbox,to forward to an external ID. [http://exchangepedia.com/2008/02/how-to-forward-mail-to-an-external-email-address.html][1] [1]: http://exchangepedia.com/2008/02/how-to-forward-mail-to-an-external-email-address.html

Configure Gmail to Forward Emails

HappyFox allows you to convert incoming emails 📧 in Gmail into helpdesk tickets. To do this, you must associate a helpdesk category with the desired email and set up a forwarding rule in Gmail. **Associating a category with the email address:** * Log in to your HappyFox Agent portal. * 🔐 Your agent role must hav…

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