You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Showing articles from priority tag

Quick Ticket Actions on Tickets

This article contains steps on how to change Ticket Properties from a ticket detail page. **Watch a Feature Walkthrough 📽:** The ticket properties that can be changed from the ticket detail page are as follows: * Ticket Status * Assignee * Category * Due Date * Priority There are basically two ways in wh…

Manage Priorities

Priorities are used to indicate the importance/urgency of the ticket. These priorities can be customized according to your organizational conventions. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus **Watch a Feature Walkthrough 📽:** ## Add Priority 1. Navigate to **Manage >> Priori…

scroll to top icon