Migrating assets from one asset type to another
HappyFox Asset Management makes it easy for admins to group or categorize assets into multiple asset types and customize each of them based on need. [Click here to know more on asset types][1]. Asset management in HappyFox help desk provides you an automated process to migrate the assets from one asset type to another…
API for Asset Management
API provided by the HappyFox helpdesk is a RESTful web service. It supports operations like creating a ticket, adding updates to a ticket, listing tickets and users of the Helpdesk. It supports JSON, Form Url encoded and Multipart Form Data formats as payload. _**Requirements:**_ The API requires following skills in…
Creating, Editing and Linking Assets
HappyFox allows you to create, edit and manage assets. In addition to managing assets, you can also create associations between assets and tickets. Using the new asset management module, you can easily keep track of the assets against which the tickets have been raised - all within HappyFox. > This feature is availab…
