While HappyFox BI automatically syncs your Help Desk, Chat and Chatbot data daily based on your account's timezone, you may sometimes need to update your BI reports immediately after important changes. The On-Demand Sync feature allows you to do this manually. There are two ways to initiate an On-Demand Sync:…
Area Chart: An area chart is a combination of a bar and a line chart. Like Line charts, Area charts are also used to display trends over an interval. The variable that is analysed is on the X-axis and a numeric value is aggregated on the Y-axis. To analyse multiple numeric values, a Multi-area chart is used. St…
Multi-Area Chart: A Multi-area chart is used to compare trends of multiple numeric values across another variable. The variable that is analysed is on the X-axis and multiple numeric values are aggregated on the Y-axis as individual area graphs. Steps to build a Multi-area chart using HappyFox BI: Basic Sett…
Table: A table displays a subset of your dataset in a matrix format. It shows information in rows and columns and it does not aggregate data. How to build a table using HappyFox BI: Basic Settings * Click on the Add Visualization button. * Name your visualization. * Choose Table from the Visua…
Integrating your HappyFox BI account to Salesforce account: Integrating your Happyfox BI account to the Salesforce account will establish the connection for HappyFox BI to pull data from your Salesforce account. You can then build meaningful and interactive dashboards on top of your Salesforce data within HappyFox…
Multi-Line Chart: A Multi-line chart is used to compare trends of multiple numeric values across another variable. The variable that is analysed is on the X-axis and multiple numeric values are aggregated on the Y-axis as individual line graphs. Steps to build a Multi-line chart using HappyFox BI: Basic Sett…
Comparing the values of a certain attribute with its previous period across various visualizations can be done using the compare periods feature in HappyFox BI. This can be done by simply clicking on the ‘Compare Dates’ button on the top right side of the page. You can then select the period you want the vi…
Visualization templates are pre-built visualizations for various scenarios, which when dragged into your report will get populated for your dataset, making report creation faster and easier. There are hundreds of visualization templates available in HappyFox BI template library, which can be used to build your rep…
What are Visualization templates? Visualization templates are pre-built visualizations curated for certain use cases. You can make use of them to quickly create visualizations. Choose the template of your choice from the list and drag it to your page. The visualization would get loaded based on the data in your ac…
Text Tile: Text tile is a visualization that allows you to type plain text in your report. Steps to build a Text Tile using HappyFox BI: Basic Settings * Click on Add Visualization button. * Give a name for your visualization under the field Name . * Choose Text tile from the Visualization ty…