This Article covers everything you need to know about creating, modifying and deleting agent scripts in your HappyFox account. Applicable Plans: ✖️ Mighty ✖️ Fantastic ✖️ Enterprise ✔️ Enterprise Plus **Permission Alert 🔐**: You would require " Manage Agent Scripts" managerial permission to access this manageme…
Agent Scripts provide contextual guidance to agents while they are on a support call, to troubleshoot a customer’s query, making use of the step-by- step visual guidance provided. Applicable Plans: ✖️ Mighty ✖️ Fantastic ✖️ Enterprise ✔️ Enterprise Plus > In HappyFox, [Agent Scripts][1] can be invoked from the …