Migrating assets from one asset type to another
HappyFox Asset Management makes it easy for admins to group or categorize assets into multiple asset types and customize each of them based on need. [Click here to know more on asset types][1]. Asset management in HappyFox help desk provides you an automated process to migrate the assets from one asset type to another…
Search Assets
**Search Assets** Currently you can search for assets using either the Name, or the Display ID. 1. To search for an asset, tap on the search bar available at the top of the Asset List page. ![][1] 2. Now Type either the Asset name or the Display ID and you should be able to see the results populate below as you …
View Assets
**View Assets:** To view a list of your HappyFox Assets, log-in to the HappyFox Asset Manager App. 1. Enter Your Account URL/Custom URL in this screen: ![][1] 2. Click on Next, and enter your username or email, and password. ![][2] 3. Now Click on Sign-In. > **Note**: If your sign-in fails, and you’d like to ch…
Add Assets - Using Code Scanner (iOS)
**Adding Assets:** Adding assets can be done in two ways. Either using the BarCode/QR Code scanner, if you’ve got a device tagged with one of these codes. Else you could also manually add it in. **Adding via BarCode/QR Code Scanner:** To add an asset using the Bar Code or the QR Code, follow the steps below: 1. Ta…
Overview
**HappyFox Asset Manager - Android ** The HappyFox Asset Manager for Android lets a user view, search, add and manage all of their HappyFox Assets, from the Android App. > Note: Currently the Android App is optimized to work only with Phones. > Applicable Plans: Enterprise and Enterprise Plus. > Android: https://p…
Add Assets - Manually (Android)
**Adding Assets Manually** You can also add an asset manually, by filling out all the asset details. To add an asset manually: 1. Navigate to the Home Screen of the App (Assets List Page) Now tap on the ‘+’ on the top right of the screen. ![][1] 2. Fill out all the details of the app. ![][2] 3. After filling in …
Overview
**HappyFox Asset Manager - iOS** The HappyFox Asset Manager for iPhone, lets a user view, search, add and manage all of their HappyFox Assets, from their iPhone App. **Note:** Currently the iOS App is optimized to work only with iPhone. > Applicable Plans: Enterprise and Enterprise Plus. iOS App:[https://itunes.ap…
Add Assets - Using Code Scanner (Android)
**Add Assets** Adding assets can be done in two ways. Either using the BarCode/QR Code scanner, if you’ve got a device tagged with one of these codes. Else you could also manually add it in. **Adding using BarCode/QR Code Scanner:** To add an asset using the Bar Code or the QR Code, follow the steps below: 1. Tap …
API for Asset Management
API provided by the HappyFox helpdesk is a RESTful web service. It supports operations like creating a ticket, adding updates to a ticket, listing tickets and users of the Helpdesk. It supports JSON, Form Url encoded and Multipart Form Data formats as payload. _**Requirements:**_ The API requires following skills in…
