You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from business hours tag

How To: Calculate ticket resolution time considering Business Hours (excluding non-working hours, weekends and holidays)

> This article is currently under update and is being verified for consistency. Kindly check back later. By default, HappyFox Reports compute data taking into account the entire day for calculation of first response time, average response time etc. To calculate the ticket resolution time, accounting only Business Ho…

scroll to top icon