You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Showing articles from time billing tag

Contact Group: Available Time

Contact Group: Available time feature lets you track billable "Support Time" for your Contact Groups. This feature allows agents to: * Allocate "Support Time" to contact group in a centralized fashion. * Reduce/Modify "Support Time" after providing support on tickets raised by contacts of the contact group. …

scroll to top icon