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Showing articles from filter conditions tag

View all Unassigned Tickets

HappyFox agents can quickly list unassigned tickets in their support pipeline through: * Filters. * Queues. Listing unassigned tickets through Filters: * Go to Ticket List Page. * Click "Apply Filter". * Click " Create a New Filter". * In either one of "Match All" or "Match Any", Click "+". * Enter Filter Ty…

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