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Showing articles from Set Category Automatically tag

Automatically move Ticket Categories using Smart Rules

HappyFox lets you change ticket categories automatically via Smart Rules, upon satisfying a condition. > Available in all Pricing Plans **Steps**: 1. Go to Automate >> Smart Rules. 2. Click on Create a Smart Rule. 3. In the actions section, under "Set Ticket Properties", choose "Set Category". 4. Choose …

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