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Showing articles from asset tag

Asset type settings mismatch and its impacts due to asset migration

During asset migration, the asset type settings between the source and destination asset types will be evaluated. They are visually displayed in the right panel of the Asset Migration page. Wherever there is a difference in settings between Source Asset Type and destination asset type, they are highlighted with a yell…

API for Asset Management

API provided by the HappyFox helpdesk is a RESTful web service. It supports operations like creating a ticket, adding updates to a ticket, listing tickets and users of the Helpdesk. It supports JSON, Form Url encoded and Multipart Form Data formats as payload. _**Requirements:**_ The API requires following skills in…

View Assets

**View Assets:** To view a list of your HappyFox Assets, log-in to the HappyFox Asset Manager App. 1. Enter Your Account URL/Custom URL in this screen: ![][1] 2. Click on Next, and enter your username or email, and password. ![][2] 3. Now Click on Sign-In. > **Note**: If your sign-in fails, and you’d like to ch…

Overview

**HappyFox Asset Manager - iOS** The HappyFox Asset Manager for iPhone, lets a user view, search, add and manage all of their HappyFox Assets, from their iPhone App. **Note:** Currently the iOS App is optimized to work only with iPhone. > Applicable Plans: Enterprise and Enterprise Plus. iOS App:[https://itunes.ap…

Creating, Editing and Linking Assets

HappyFox allows you to create, edit and manage assets. In addition to managing assets, you can also create associations between assets and tickets. Using the new asset management module, you can easily keep track of the assets against which the tickets have been raised - all within HappyFox. > This feature is availab…

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