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Showing articles from ticket queue tag

Set Up Queues

A queue is a list of tickets that are categorized and displayed based on a set of conditions. **Watch a Feature Walkthrough 📽:** HappyFox provides 4 pre-configured queues - Pending Tickets, All Tickets, Unresponded Tickets and Assigned to Me. 1. **All tickets** - Shows all the tickets that have come into the helpde…

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